Testimonials From Our Customers...


Testimonials from some of our customers, in their own words.

"I have used InControl Technical on many occasions for various computer repairs, upgrades and software installation.  I have been impressed on every occasion with the punctuality, professionalism and accuracy of the technician.  The service has always been completed in a timely manner resulting in a complete resolution of my computer needs.  The pricing is quite reasonable, and the work is high quality.  I would not hesitate to use InControl Technical in the future and would highly recommend them for any computer needs."

-- Cindy, Tri-State Pain Institute (Erie, PA)

"The only reason I wasn't taking a large hammer to my computer was I had too many work and home files to lose.  It was constantly locking up, would not print, and on and on!  I dreaded the thought of having to take off all the cables and hauling it in somewhere to get fixed.  Not to mention being without a computer for a few days.  Luckily I found InControl Technical's website and saw that they did house calls.  That's right... HOUSE CALLS.  One phone call and a day later Tom was at my house doing his thing.  Tom assured me when he arrived that he would not leave until everything was working.  And the best part is their services are a flat fee.  Tom was a true professional, an expert at computer repair, and very reasonably priced."
 

-- Rusty, Crab Apple Ridge Golf Course (Waterford, PA)

"Tom was called to investigate the reason why I was unable to connect to the Internet on my home PC.  He quickly discovered the problem (multiple viruses), which he readily cleaned up by way of a utility disk.  Tom went the extra mile by going back in and manually removing miscellaneous programs that were not currently being used.  Now, my computer will connect to the Internet and is so much quicker when changing screens, thanks to Tom's proficiency!  I found Tom to be very knowledgeable, thorough, and personable.  I am VERY satisfied with his service and would definitely recommend him.  In fact, I have already given out his business card to a few co-workers here at Erie Insurance.  Thank you, Tom, for a job well done!"

-- Karen (Erie, PA)

"When I ran into a jam with my PC, it only took Tom one phone call and he was there the same evening.  The job wasn’t complete so he came back the next day and stayed until it was finished.  I’ve used InControl Technical several times and highly recommend them."

-- Tara (Erie, PA)

"If you’re looking for fast, reliable service, look no further.  I use my laptop for work and don’t have the luxury of waiting several days for the problem to be fixed.  InControl Technical responded the same day that I called, diagnosed the problem immediately, and had my laptop up and running in no time.  I’ve recommended their knowledgeable and friendly service to my friends and family when they have computer problems."

-- Kimberly (Erie, PA)

"I would highly recommend Tom in any computer-related troubleshooting issue.  When my older computer was on the edge, ready to crash, he was very instrumental in repairing the bad sectors on the hard drive and then rebooting it so I could retrieve all my important files.  He was more than happy to come to my home office and even provided assistance over the phone, walking me through a process to let me restart the computer again.  He's professional, reasonable, personable, and very willing to help.  He was prepared for any number of things he may have encountered.  He's my only computer 'go to' person, and I would recommend him with no reservations."

-- Kim (Erie, PA)

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